Sitel Company Description
When businesses need a little help in taking care of their customers, teleservices company Sitel (formerly ClientLogic) wants to be there. The company is a leading provider of business process outsourcing (BPO) services related to customer care. Its offerings include customer acquisition, back-office processing, collections, and technical support. It operates from more than 145 facilities in about 30 countries around the world. The former ClientLogic expanded significantly in 2007 when it acquired larger rival SITEL; the combined company then changed its name to Sitel. Canadian investment company Onex owns a controlling stake in Sitel.
View the Comprehensive Company Description for Sitel
The Company Description provides a historical perspective of Sitel's organization from inception to current status.
Produced by Hoover's in-house editorial team, the Company Description tracks ownership transitions, company progress via mergers and acquisitions, major growth milestones, and strategic initiatives, to provide a holistic view of Sitel's evolution in the marketplace.
