West Corporation · Omaha, NE United States ·(Unannounced: Undetermined)
Company Description
Phone: 402-963-1200
Fax: 402-963-1602
Toll Free: 800-232-0900
View West Corporation Locations On A US Map
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This link will open in a new window West Corporation keeps those phone lines buzzing. The company is one of the leading teleservices providers in the US with more than 30 call centers and seven automated voice and data centers around the country and abroad. It offers both inbound and outbound call handling (including 911 support through its Intrado subsidiary) for such services as customer support, technical assistance, as well as sales and marketing and order processing. It also provides automated and Web-based customer care programs for its customers. West additionally offers conference call services through its Intercall operations, and it is one of the leading debt collections agencies in the US. The company filed for an IPO in October 2009. To read the full description, subscribe now.
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Key West Corporation Financials
| Company Type | Private - Unannounced: Undetermined Headquarters |
| Fiscal Year-End | December |
| 2008 Sales (mil.) | $2,247.4 |
| 2008 Employees | 42,900 |
West Corporation Executives
21 executives listed for West Corporation's Omaha, NE location.
| Title | Name & Bio | Contact |
| Chairman and CEO | Thomas Barker | Network |
| President and COO | Nancee Shannon Berger | Network |
| EVP Finance, CFO, and Treasurer | Paul Mendlik | Network |
Competition
Competitive Landscape for West Corporation
Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.Top West Corporation Competitors
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