APAC Customer Services Inc. · Bannockburn, IL United States ·(NASDAQ (GM): APAC)
Company Description
Phone: 847-374-4980
Toll Free: 800-688-7687
View APAC Customer Services Inc. Locations On A US Map
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This link will open in a new window The telephone isn't the instrument of choice for APAC Customer Services anymore. The company, formerly APAC TeleServices, provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 13 customer interaction centers (they aren't just call centers anymore) in the US and the Philippines. APAC's customer management services include customer retention, help-line information, direct mail response, and order entry services. Clients include companies in the parcel delivery, pharmaceutical, telecommunications, retail, and financial services industries. To read the full description, subscribe now.
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Key APAC Customer Services Inc. Financials
| Company Type | Public - NASDAQ (GM): APAC Headquarters |
| Fiscal Year-End | December |
| 2008 Sales (mil.) | $248.8 |
| 2008 Employees | 10,500 |
APAC Customer Services Inc. Executives
16 executives listed for APAC Customer Services Inc.'s Bannockburn, IL location.
| Title | Name & Bio | Contact |
| Chairman | Theodore Schwartz | Network |
| President, CEO, and Director | Michael Marrow | Network |
| SVP Operations | Arthur Di Bari | Network |
Competition
Competitive Landscape for APAC Customer Services Inc.
Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.Top APAC Customer Services Inc. Competitors
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